Privacy Policy
Last updated september 1, 2025
Covalent Innovation Labs Inc. ("Covalent," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website, use the Covalent platform, or engage with our services (collectively, the "Services").
This Privacy Policy also addresses how Covalent complies with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), two major regulations governing the handling of personal information.
Please read this Privacy Policy carefully to understand how we handle your personal information. By accessing or using the Covalent platform, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please discontinue use of the Services.
Information We Collect
We collect several types of information from and about Users of the Covalent platform, including:
Personal Information You Provide
You may provide us with personal information in several ways, including when you create an account, fill out forms on the platform, communicate with us, or upload content. The types of personal information we collect may include:Contact Information: Name, email address, phone number, and physical address
Account Information: Username, password, and any information you provide when you create a user profile (e.g., investor preferences, founder details)
Financial Information: Payment method details and billing information
Documents: Any files, images, or content you upload to the Covalent platform, including business plans, pitch decks, contracts, and other company or investment-related document.
Automatically Collected Information
When you use the Covalent platform, we automatically collect information about your device and how you interact with our services, such as:Usage Data: Information on how you use the platform, such as pages visited, features accessed, links clicked, time spent, and your IP address
Device Information: Details about the device you use to access our Services, such as device type, operating system, browser type, and screen resolution.
Cookies and Tracking Technologies: We use cookies and similar technologies to collect usage and device information. You can control or block cookies through your browser settings.
Information from Third Parties
We may receive information from third-party services integrated with our platform, such as payment processors or CRMs. We will handle this information in accordance with this Privacy Policy and applicable laws.
How We Use Your Information
Covalent uses the personal information we collect for various purposes related to operating, maintaining, and improving our Services, including:
To Provide the Service
To create and manage your account
To enable founders and investors to connect and share confidential information
To provide analytics, reporting, and deal management tools for investors and founders
To Communicate with You
To respond to your inquiries and requests
To send you updates, technical notices, security alerts, and support messages
To notify you about changes to our platform or policies
For Payment Processing
To process payments for subscription services and other fees related to your use of the Covalent platform.
For Security and Legal Compliance
To protect the security and integrity of our Services, prevent fraud, and enforce our Terms of Service
To comply with legal obligations and respond to law enforcement requests or court ordersFor Marketing and Personalization
To send you promotional content about Covalent services or features we think may interest you (with your consent)
To personalize your experience on the platform, such as recommending content based on your preferences
How We Share Your Information
With Your Consent: We may share your personal information with other users or third parties when you explicitly agree to such sharing, such as when you connect with an investor or share documents in a secure data room.
With Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processors, hosting providers, and customer support platforms. These service providers are contractually required to protect your information and may only use it to perform services for Covalent.
For Legal Purposes: We may disclose your personal information if required to do so by law, or in response to valid requests by public authorities (e.g., court orders, government agencies).
In Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, personal information held by Covalent may be transferred to the acquiring party. You will be notified via email or through a notice on our platform if such a transfer occurs.
To Protect Rights and Security: We may disclose personal information to enforce our Terms of Service, investigate potential violations, detect fraud, and protect the security and integrity of our platform and users.
Your Data Protection Rights
General Rights Under GDPR
If you are a resident of the European Economic Area (EEA) or Switzerland, you are entitled to certain data protection rights under the General Data Protection Regulation (GDPR). These rights include:
Access and Portability
Correction
Deletion
Restriction of Processing
Objection to Processing
Withdraw Consent
Complaint
Rights Under CCPA
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). These rights include:
Right to Know
Right to Delete
Right to Opt-Out
Non-Discrimination
International Data Transfers
Covalent is based in the United States, and our servers are located in the United States. If you access our Services from outside the United States, your personal information may be transferred to, stored, and processed in a country other than your own.
Covalent will take reasonable measures to ensure that any data transferred outside your jurisdiction is adequately protected in accordance with applicable data protection laws, such as through standard contractual clauses.
Data Security
We implement reasonable and appropriate security measures to protect your personal information from unauthorized access, use, alteration, or destruction. These measures include encryption, firewalls, and secure access controls.
However, please be aware that no method of transmitting information over the internet or storing information is completely secure, and we cannot guarantee the absolute security of your data.
Data Retention
We retain your personal information for as long as is necessary to fulfil the purposes for which it was collected, including complying with legal obligations, resolving disputes, and enforcing our agreements.
Once the retention period has expired, we will securely delete or anonymize your data in accordance with applicable laws.
Cookies and Tracking Technologies
Covalent uses cookies and other tracking technologies to enhance your experience on the platform, provide analytics, and understand how users interact with our services.
Types of Cookies We Use
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies
Your Choices Regarding Cookies You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of certain features on the platform.
Children's Privacy
The Covalent platform is not intended for children under the age of 16, and we do not knowingly collect personal information from children. If you believe that we have collected information from a child under the age of 16, please contact us immediately, and we will take appropriate steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page with the date of the latest revision. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.
Contact Us
If you have any questions about this Privacy Policy or would like to exercise your rights under the GDPR or CCPA, please contact us at:
Covalent Innovation Labs Inc.
1111B S Governors Ave STE 37622
Dover, DE 19904
support@hellocovalent.com